Details

Salary and Benefits

MVR 9,000+
Daily Allowance of MVR 175 and Food Allowance of MVR 100 for each day attended to work.

Job Description

• Minimum 5 years of experience in a related field out of which, 2 years of experience in supervisory or management role.
• Manage reservations, provide service to CIP lounge visitors, maintain air cargo service on a regular basis and manage check-in and check-out of the guest house users.
• Collect and log the information of CIP lounge users from resorts, direct walk-in (cash sales), free of charge users and records of credit sales in accordance to company accounting and finance SOPs.
• Collect and log the information of Cargo Service and Guest House users from resorts, direct walk-in (cash sales), free of charge users and records of credit sales in accordance to company accounting and finance SOPs.
• Actively involved in Marketing and Sales to add new customers with the advice of the HOD.
• Ensure the Standard of cleanliness and service are maintained.
• Complete the trainings required through workshops, awareness sessions and other trainings to maintain the standards required in the performance of duties at the airport.
• Respect and follow the company rules, while maintaining the standard of work ethics in accordance with the Airport rules, procedures, SOPs and manuals.
• Should be available to work in shifts.
• Maintain the records of customers and report to the respective HODs who use the VIP/VVIP and guest house.
• Maintain the Stock required for the services.
• Make the duty schedule for lounge staff.
• Coordinate with staff about available seating options.
• Receive payments by cash and issue receipts.
• Prepare monthly reports as needed.

Requirements and Qualifications

Minimum Experience

Not Specified

Minimum Qualification

Ordinary Level (OLevel)

Documents to Submit

Documents

• Send your
• 1. CV,
• 2. Copy of national ID card,
• 3. Copies of accredited certificates
• 4. Job reference letters (showing 5 yrs experience out of which 2 years in supervisory capacity)
• to [email protected]

Other Information

Industries

• Air transport services
• Domestic air transport provider

Occupations

• Customer Service Officer

Employment Type

• Full-Time
• Contract

Skills Required

• Closing Sales
• Communication
• Customer service skills
• Language
• Oral communication
• Written communication