Details

Salary and Benefits

MVR 12,000 - MVR 16,000

Job Description

Are you a tech-savvy, solution-oriented individual with a passion for IT support?  Do you possess exceptional problem-solving and communication skills that can  resolve technical issues and build strong client relationships? If you thrive in a  dynamic, ever-changing IT landscape and have a friendly, approachable  demeanor that can guide users to technical success, we have an exciting  opportunity waiting for you!

Responsibilities:

1. Proficient in diagnosing and resolving a wide range of hardware, software, and network issues for employees, encompassing desktops, laptops, printers, and various IT equipment.
2. Demonstrated expertise in installing and configuring hardware and software to ensure seamless usability for end-users.
3. Competent in managing user accounts and permissions, including the ability to set up new users and make necessary modifications to access rights.
4. Proven track record in troubleshooting and swiftly resolving issues related to network connectivity, internet access, and email services.
5. Collaborative mindset with the ability to work closely with IT team members and other departments to identify and implement technology solutions that enhance operational efficiency.
6. Experience in effectively managing and maintaining an inventory of IT equipment, ensuring accurate tracking and organization.
7. Proficient in logging and efficiently handling IT support issues and requests, tracking their progress from initiation through resolution.
8. Capable of identifying and addressing any deficiencies in IT systems or tools and recommending suitable upgrades or replacements to optimize performance and efficiency.
9. Competence in implementing and maintaining essential security measures, including firewalls, antivirus software, and other safeguards, to protect IT systems from potential threats.
10. Willingness to provide support and assistance to senior IT officers in completing assigned tasks as needed.
11. Flexibility to undertake any other duties that may be assigned from time to time to contribute to the overall effectiveness of the IT department.

 
Requirements:

• Ability to assemble and disassemble full computer systems and laptops.
• Able to troubleshoot software faults in PC, Laptops and Macs.
• Able to troubleshoot hardware faults in PC's and Laptops.
• Knowledge in networking and printer troubleshooting.
• Knowledge in finding solutions for various technical issues.
• Excellent Customer Service Skills.
• Energetic & friendly personality.
• Punctual & ability to follow deadlines.
• Physically fit and able to work long hours.
• Should be able to travel outside male’.
   

Other Requirements

• Driving License ( required )
• Own Motor Bike
• 3 years experience in a related field
• Age 21+
• Gender (No Gender Preference)
   
  Qualifications
  - Bachelor’s Degree in IT or related field with 3+ years of experience or
  - 6+ years of experience in IT or related field.
   

Working Hours

• Sunday to Thursday - 8:30 AM - 4:30 PM
    
• Saturday - 10:00 AM - 3:30 PM
    Friday - Closed

Salary & Benefits
- Salary: MVR 12,000 - 16,000 (Depending on experience & qualification)
- Overtime allowance as per company policy
 
To apply, please forward CV, reference letters, certificates, ID copy to: [email protected] before 25th September 2023 at 12:00.
 
For more information please contact 4002005 | 7457070

Requirements and Qualifications

Minimum Experience

3 Years

Minimum Qualification

Bachelor’s Degree

Age

22 years old - 45 years old

Documents to Submit

Documents

• CV
• Educational Certificates
• Employment Letters / Work Completion Letters / Reference Letters for Freelance Work
• National ID Copy
• Recent Passport Size Photo
• Driving License

Other Information

Industries

• Computer programming, consultancy and related activities

Occupations

• Information and technology executive

Employment Type

• Full-Time

Field of work

• Information and Communication Technology (ICT)