Details

Salary and Benefits

MVR 0+
• A monthly remuneration is negotiable, based on experience and qualifications.
• Premium private health insurance with outpatient, inpatient, and overseas coverage.
• Access to the tools, training, and technology platforms needed to execute your daily tasks while contributing to growing your skills and advancing your career.
• A collaborative, people-first work culture and environment that values open communication, innovation, and teamwork.
• Clear pathways for professional growth, including opportunities to take on advanced responsibilities or move into senior roles.

Job Description

Our Story

PiNetworks is a leading software solutions provider in the Maldives, delivering IT consultancy, custom software design, and development services to organisations across diverse industries. As a recognised Microsoft Solutions Partner and Sophos Gold Partner, we specialise in empowering businesses with integrated, secure, and end-to-end digital solutions that drive efficiency, security, and growth.

Our portfolio includes Microsoft products, business applications such as Enterprise Resource Planning (ERP) systems, Customer Relationship Management (CRM) solutions, network and endpoint security, creative applications, and fully managed services for all the products, ensuring our clients have the tools and support they need to thrive in a digital-first world.

We serve a broad client base, including state-owned enterprises, large corporations, and growing SMEs, acting as their trusted technology partner in their digital transformation journeys. Our focus is on building tailored, real-world solutions that solve business challenges and create connected, intelligent ecosystems.

At PiNetworks, innovation meets impact. We are not just building software – we are shaping the future of how businesses operate across the Maldives.

 

The Opportunity

We are looking for an entry-level Self-Service Solutions Engineer with an interest in IT systems and hands-on technical work. In this role, you will support the deployment, configuration, and maintenance of self-service and IT-enabled systems, working alongside experienced engineers and interacting with clients on-site. The ideal candidate is eager to learn, adaptable, and demonstrates strong analytical and critical thinking skills, along with effective interpersonal communication and good time management. This position is well suited for a recent graduate or early-career IT professional looking to build practical experience in field engineering and system support.

Your job responsibilities include:

System Deployment & Configuration

• Assist the engineering team in assessing site requirements and preparing for new installations.
• Support the installation and configuration of systems, including staging, setup, and integration.
• Perform routine testing to confirm functionality and compliance with technical standards.
• Help conduct basic client training sessions on system operation and maintenance.

Field Service & System Management

• Assist in on-site maintenance, troubleshooting, and repair activities for client equipment.
• Identify and report equipment issues and escalate complex faults to senior engineers.
• Maintain proper care and tracking of tools, spare parts, and service materials.
• Willingness and ability to travel extensively across the Maldivian islands for scheduled maintenance and urgent field support

Monitoring, Documentation & Reporting

• Maintain accurate service records, including field visit logs, maintenance reports, and checklists.
• Provide regular updates on service activities and report technical findings to senior staff.
• Contribute to continuous improvement by sharing on-site experiences with the technical team.

Client Relationship & Support

• Represent PiNetworks professionally during field visits and communicate effectively with clients.
• Gather feedback from customers regarding system performance and service delivery
• Support the team in maintaining positive, long-term relationships with clients.

Our Hiring Process

• We will reach out to schedule a brief conversation to learn more about your background and discuss the role, explore your experience, skills, and career goals – and for you to learn more about PiNetworks.
• If needed, you may be invited to complete a task, case study, or scenario-based exercise to demonstrate your approach to real-world challenges.
• We will review mutual expectations, alignment, and next steps, followed by a formal offer for the right candidate.

Requirements and Qualifications

Minimum Experience

Not Specified

Documents to Submit

Documents

• • Curriculum Vitae
• • Attested academic certificates
• • Reference letters

Other Information

Occupations

• Engineer, IT

Employment Type

• Full-Time

Field of work

• Information and Communication Technology (ICT)
• Engineering, Manufacturing and Construction

Skills Required

• Analytical skills
• Critical thinking skills
• Flexibility and adaptability
• Initiative
• Interpersonal skills
• Time Management Skills