Jobs

Salary
MVR 8,000 - MVR 15,000
Employment Type
Full-Time
Vacancies
1
Island
Male' City, Male'

Details

Salary and Benefits
MVR 8,000 - MVR 15,000
- Health Insurance
- Staff discounts
- Training and development
- Extensive career opportunities (Ability to excel in our ranking system)
Job Description

Responsibilities

  • Greet and engage customers in a friendly and professional manner, providing exceptional customer service throughout their shopping experience
  • Demonstrate in-depth knowledge of our products, features, and quality standards, effectively conveying their values
  • Online and Offline Customer service
  • Receiving, processing, and organizing shipments and deliveries accordingly.
  • Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines.
  • Provide after-sales support, including handling customer inquiries, resolving issues, and facilitating product exchanges or returns
  • Informing customers of shop promotions to encourage purchases.
  • Addressing and resolving customers complaints in a professional manner.
  • Process sales transactions accurately and efficiently, including cash handling, credit card transactions, and maintaining proper documentation
  • Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed
  • Providing special packaging requests for customers
  • Maintain a clean and organized sales floor, ensuring product displays are visually appealing and effectively showcase the products
  • Assisting the marketing department on store visuals during special occasions

 

Qualifications

  • O'Level pass certificate
  • Previous experience in a sales role, preferably within the retail industry
  • Strong interpersonal and communication skills, with the ability to build rapport with customers and provide product recommendations
  • The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
  • Excellent organizational skills and attention to detail to ensure accurate inventory management and stock replenishment
  • Excellent in Verbal & Written communication skills
  • Ability to work long and odd hours
  • Ability to handle customer complaints and resolve conflicts in a professional and customer-centric manner
  • Able to work well under pressure
  • Flexibility to work during weekends, holidays, and peak sales periods as required

Requirements and Qualifications

Minimum Experience
1 Year
Minimum Qualification
Advanced Level (ALevel) / Advance Certificate
Age
21 years old+

Documents to Submit

Documents
  • - CV
  • - ID card
  • - Educational Documents
  • - Police Report

Other Information

Employment Type
  • Full-Time
Skills Required
  • Decision-making skills
  • Excellent verbal communication skills
  • Flexibility and adaptability
  • Leadership skills
  • Time Management Skills
Published Date
3 December 2023
Expiry Date
16 December 2023