Details

Salary and Benefits

MVR 8,000 - MVR 15,000
- Health Insurance
- Staff discounts
- Training and development
- Extensive career opportunities (Ability to excel in our ranking system)

Job Description

Responsibilities

• Greet and engage customers in a friendly and professional manner, providing exceptional customer service throughout their shopping experience
• Demonstrate in-depth knowledge of our products, features, and quality standards, effectively conveying their values
• Online and Offline Customer service
• Receiving, processing, and organizing shipments and deliveries accordingly.
• Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines.
• Provide after-sales support, including handling customer inquiries, resolving issues, and facilitating product exchanges or returns
• Informing customers of shop promotions to encourage purchases.
• Addressing and resolving customers complaints in a professional manner.
• Process sales transactions accurately and efficiently, including cash handling, credit card transactions, and maintaining proper documentation
• Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed
• Providing special packaging requests for customers
• Maintain a clean and organized sales floor, ensuring product displays are visually appealing and effectively showcase the products
• Assisting the marketing department on store visuals during special occasions

 

Qualifications

• O'Level pass certificate
• Previous experience in a sales role, preferably within the retail industry
• Strong interpersonal and communication skills, with the ability to build rapport with customers and provide product recommendations
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• Excellent organizational skills and attention to detail to ensure accurate inventory management and stock replenishment
• Excellent in Verbal & Written communication skills
• Ability to work long and odd hours
• Ability to handle customer complaints and resolve conflicts in a professional and customer-centric manner
• Able to work well under pressure
• Flexibility to work during weekends, holidays, and peak sales periods as required

Requirements and Qualifications

Minimum Experience

1 Year

Minimum Qualification

Advanced Level (ALevel) / Advance Certificate

Age

21 years old+

Documents to Submit

Documents

• - CV
• - ID card
• - Educational Documents
• - Police Report

Other Information

Employment Type

• Full-Time

Skills Required

• Decision-making skills
• Excellent verbal communication skills
• Flexibility and adaptability
• Leadership skills
• Time Management Skills