Details

Salary and Benefits

MVR 6,800 - MVR 8,000

Job Description

Duties & Responsibilities

• Answer calls and informs guests of room availability and rates
• Make and confirm reservations for guests
• Register and check-in guests
• Issue room keys and direct guest to their rooms
• Maintain clear and accurate records of bookings
• Listen and respond to guest requests both in-person and by phone
• Coordinate with housekeeping staff to clean up rooms when required
• Complete and maintain any incident reports as required by management
• Close guest accounts and check out guest
• Process payments accurately and provide daily reports as required by accountant
• Enforce rules and policies of the guesthouse
• Maintain a neat and orderly front desk and reception area

Key Requirements

• Minimum O’Level with passes in English and Mathematics
• Preference will be given to candidates with guest/customer relations experience or experience with Ezee Absolute software
• Eagerness to learn the relative software and basic knowledge of MS Office
• Customer service orientated with attention to detail
• Able to multitask and prioritize
• Professional appearance and attitude
• Effective verbal and written communication skills
• Able to handle stress and remain calm under pressure Able to work on shift duties

 

Requirements and Qualifications

Minimum Experience

Not Specified

Minimum Qualification

Ordinary Level (OLevel)

Documents to Submit

Documents

• - Curriculum Vitate (CV)
• - Copies of Academic Certificates
• - Employment Letter or Experience Letter from Current/Previous Employer
• - Copy of Passport/National ID Card

Other Information

Industries

• Guest house (for locals only)
• Tourist Guest House

Occupations

• Receptionist

Employment Type

• Full-Time

Field of work

• Services