Post: Recovery Officer
Vacancies: 02
Post Type: Permanent
Department: Finance Department
Reporting to: Manager-Recovery
Key Tasks, Responsibilities and Deliverables:
- Assisting in developing and implementing a comprehensive recovery strategy in line with the Corporation’s recovery policies.
- Assist Line Manager in achieving periodic recovery objectives, to reduce, upgrade the number and volume non-performing portfolio and to maintain non-performing asset ratio within acceptable rates or policy requirement.
- Identifying, assessing, and evaluating risk areas in recovery and making appropriate recommendation for improved collections.
- Closely monitor and pursue recovery on high risk, high balance delinquent accounts likely to have a significant impact on delinquency ratios and provision requirements.
- Identifying key risks that are associated with collaterals, assessing those risks, and establishing the best practices to counter and ensure effective collections.
- Issue monthly bills to customers for repayment.
- Issue direct debit requests to bank for customers with standing orders with the Corporation.
- Initiate reminder and demand letters to all defaulting customers.
- Conduct collateral inspections of all NPA /delinquent accounts as per Corporation’s Collateral Policy/Recoveries Procedure and maintain up to date records.
- Preparing accurate and timely monthly reports, indicating recovery and delinquency levels.
- Compile statistics and reports for management review.
- Assist in classification and declassification of customer accounts based on repayment history as per regulatory requirements and recovery procedures/policy.
- Liaise with credit department in negotiations/meetings with customers for refinancing, rescheduling, and restructuring of overdue loans.
- Liaise with legal department to issue notices and assist with providing essential information for litigation cases.
- Providing necessary documentation required for the sale of securities and recovery of debt after other remedial strategies have been exhausted.
- Follow policies & procedures of the corporation and take actions in accordance with, and as required by Recovery Procedure.
- Ensuring adherence to policies and guidelines and regulatory requirements and ensuring high standards of integrity and ethics in all recovery activities.
- Perform any other duties as assigned from time to time
Requirements and Qualifications:
- MQA level 5 or 6 qualifications of Business/ Economics /Finance/Banking with Minimum 02- year experience in relevant field.
Other Competencies required:
- Strong analytical, problem-solving, and decision-making skills with the ability to adapt to change.
- Should be able to independently draft and type letters, internal memo’s etc. both in Dhivehi and English Language.
- Familiarity with trade, economic development, and development of private sector in the Maldives.
- Experience in debt collection would be an added advantage
- Experience in the banking or financial services industry would be an added advantage.
Remuneration Package:
- Gross pay between MVR 15,500-16,400 depending on the Qualification and Experience.
Other benefits:
- Health Insurance as per company policy.
- Training and development opportunities.
Working Hours:
- The selected applicant will be required to work from 0800 to 1600 on weekdays.
Documents required with the job application:
- Complete and up-to-date Curriculum Vitae (CV).
- Copy of National Identity Card.
- Copies of academic certificates with transcripts.
- All international certificates must be accredited by MQA.
- Reference letters from current/ previous employers certifying type of employment, job roles, and service period.
- Recommendation letters from previous supervisors or employers (optional).
How to Apply:
Important notes to applicants:
- Incomplete applications will not be accepted.
- Applications should be submitted only via the given link; applications will not be accepted via email.
- Only short-listed candidates will be notified for the interview.
For inquiries, please contact us on weekdays between 9:00 am to 13:00pm via 1613 or email to [email protected].