Details

Salary and Benefits

MVR 5,000+

Job Description

A Receptionist's duties and responsibilities are as follows :

1. Receive all incoming clients and greeting visitors, helping them navigate through the clinic and route them to the proper staff person for service.
2. Receive all incoming phone calls, screen them, take messages and/or forward to appropriate staff.
3. Receive all incoming mail and distribute to the relevant recipient.
4. Deal with telephone and face to face enquiries received from service clients, members of the public and other staff members, responding to these or redirecting to another team member as required.
5. In all communications and receiving visitors (including clients and members of the public), approach in a respectful and professional manner, invite them in in a polite and helpful way.
6. Ensure that the waiting area/reception is kept tidy.
7. Book and confirm appointments on to the relevant IT system and make sure that it is kept up to date and organized.
8. Maintain and coordinate appointments for all therapists.
9. Maintain a list of office supplies and liaise with the supervisor to purchase supplies when needed.
10. Submit daily and monthly reports of generated income to the supervisor.
11. Organize and maintain own workload.
12. Maintain and acquire technical knowledge by attending required trainings.
13. Provide team consultations when necessary.
14. Participate and assist in research conducted at the organization.
15. Maintain client confidentiality.
16. Adhere to the values of the organization.

Requirements and Qualifications

Minimum Experience

Not Specified

Minimum Qualification

Advanced Level (ALevel) / Advance Certificate

Documents to Submit

Documents

• - CV ( Resumé)
• - Soft Copy of ID
• - Educational Certificates
• - Job References (if applicable)

Other Information

Industries

• Hospitals and other health activities

Occupations

• Receptionist

Employment Type

• Full-Time

Field of work

• Health and Welfare

Skills Required

• Flexibility and adaptability
• Interpersonal skills
• Record keeping
• Spreadsheets
• Written communication