JOB OPPORTUNITY FOR GUEST RELATION OFFICER
We are currently seeking a GUEST RELATIONS OFFICER for our Dive and Watersports Centre in Dive, Excursions and Water Sports Operation on a 5 Star Luxury Resort in the Maldives. This position is available from December 2021.
Reporting to the Dive & Watersports Manager, you will be responsible for:
- Accurately conveying information to guests of the dive and watersports facilities and services
- Arranging and attending guest activities and excursions
- Fulfilling the guest special requests
- Attending and solving any guest issues or complaints
- Actively seeking out guest feedback and anticipating guest needs
- Assisting Base Manager with planning and scheduling excursions and boat movements
- Manning the Dive and Watersports Centre
- Providing sales assistance for dive and watersports equipment
Qualifications/Experience:
- Previous experience in similar position within a resort, or other customer service based position
- High level of written and spoken English, any other language is an added advantage
- Hotel school graduates and / or experience in a similar position
- Outgoing personality who fosters customer relation
- Computer literate
- Experience in working in a multicultural team
- Flexible working hours, hands on, patient, punctual and highly service oriented
- Outgoing and social personality
- Strong desire to provide memorable guest experiences by exceeding expectations
.
If you believe the above fits your skills, character and personality, then please send your resume with a recent picture of yourself and contact information for two referees to [email protected]
DEADLINE: 08th December 2021