Details

Salary and Benefits

MVR 10,000+

Job Description

JOB OPPORTUNITY

GUEST RELATION OFFICER

We are currently seeking a GUEST RELATION OFFICER for our Dive, Excursions and Water Sports Operation on a 5 Star Luxury Resort in the Maldives.

This position is available from July 2023.

Reporting to the Manager, you will be responsible for:

• Accurately conveying information to guests of the dive and watersports facilities and services.
• Arranging and attending guest activities and excursions.
• Fulfilling the guest special requests.
• Attending and solving any guest issues or complaints.
• Actively seeking out guest feedback and anticipating guest needs.
• Assisting Manager with planning and scheduling excursions and boat movements.
• Manning the Dive and Watersports Centre.
• Providing sales assistance for dive and watersports equipment

Qualifications/Experience:

• Previous experience in similar position within a resort, or other customer service-based position.
• High level of written and spoken English and Chinese.
• Hotel school graduates and / or experience in a similar position.
• Outgoing personality who fosters customer relation.
• Computer literate.
• Experience in working in a multicultural team.
• Flexible working hours, hands on, patient, punctual and highly service oriented.
• Outgoing and social personality.
• Strong desire to provide memorable guest experiences by exceeding expectations.

Closing date for applications is 12^th July 2023.

If you are interested in this position, please apply with your CV, recent photo, reference contacts, Skype / WhatsApp contact, DOB, and available starting date to [email protected]

Requirements and Qualifications

Minimum Experience

Not Specified

Other Information

Industries

• Tourist resort

Occupations

• Guest Relation Officer

Employment Type

• Full-Time

Field of work

• Services