Guest Service Agent Expired

HUVAN PVT LTD

Salary

MVR 7,000+

Employment Type

Full-Time

Vacancies

Island

Male' City, Hulhumale'

Details

Job Description

Greet guests with a warm and welcoming demeanor upon arrival
Check guests in and out of the hotel efficiently, ensuring all necessary information is collected and recorded accurately.
Handle guest inquiries and provide information about hotel facilities, services, and local attractions.
Answer phone calls in a timely and professional manner.
Address guest concerns and complaints promptly, striving to resolve issues to their satisfaction.
Collaborate with other hotel staff to ensure seamless coordination and communication.
Assist with administrative tasks as needed, such data entry.
Adhere to hotel policies and procedures, including security protocols and confidentiality guidelines.