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Customer Service Officer - Ground Operations
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Customer Service Officer - Ground Operations
New
Villa Air Pvt Ltd
Salary
MVR 8,000 - MVR 10,000
Employment Type
Full-Time
Vacancies
4
Island
Male' City, Hulhule
Details
Salary and Benefits
MVR 8,000 - MVR 10,000
Health insurance and other benefits
Job Description
Greet passengers and verify their travel documents.
Process check-in procedures, including issuing boarding passes and baggage tags.
Assist passengers with any inquiries or problems related to their bookings.
Guide passengers to the appropriate bus for transportation to the seaplane terminal.
Meet passengers at the seaplane terminal and provide guidance on lounge facilities and boarding procedures.
Escort passengers from the lounge to the boarding gate and ensure they have all necessary information and documentation.
Assist passengers with boarding the aircraft when boarding clearance is given.
Provide excellent customer service at all times, ensuring passenger satisfaction.
Resolve passenger complaints or issues in a timely and professional manner.
Maintain a positive and friendly demeanor.
Adhere to strict timeframes for check-in and boarding procedures.
Coordinate with team members to ensure smooth operations and on-time departures.
Requirements and Qualifications
Minimum Experience
Not Specified
Minimum Qualification
Ordinary Level (OLevel)
Age
18 years old+
Documents to Submit
Documents
Cover Letter or Email
CV and Certificates
Maldivian National ID Card Scan Both Sides
Police Report
Reference letters of previous employments
Other Information
Industries
Air transport services
Occupations
Customer Service Officer
Employment Type
Full-Time
Field of work
Services
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Villa Air Pvt Ltd
Published Date
14 January 2025
Expiry Date
20 January 2025
Apply Now