Details

Salary and Benefits

MVR 7,000+

Job Description

Do you pride yourself in your charming first impression, confidence, and presentation? Ready to bring your people skills, organizational aptitude, and expertise to a new role at the front of the one of it’s kind leading spa salon located in Hulhumale'.Then we’d love to invite you to join us as a Customer Care Agent at Footrest.

 

Preferred Qualifications And Skills

• Passed O-levels
• Possesses excellent communication skills.
• Possesses aptitude and upward mobility
• Possesses a pleasant and friendly personality
• A self-starter with good time management, organizational and multitasking skills, who can prioritize and arrange workload to meet tight deadlines and resolve problems independently
• Good computer skills, including proficiency in Microsoft Office software applications,

 

Main Responsibilities

• Takes guest bookings for Spa services by voice or correspondence; processes bookings and issues confirmations to guests in an accurate and timely manner
• Possesses a high degree of product knowledge and relevant technical skills; Intuitively recommends and effectively upsells treatments, packages and retail items in a sensitive and personalized manner;
• Has a thorough understanding of all services including benefits, indications & contraindications for each of the treatments
• Maintains guest history records
• Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule
• Performs any additional duties as assigned
  
  

Requirements and Qualifications

Minimum Experience

Not Specified

Other Information

Industries

• Spa located on an establishment in V1 to V6

Occupations

• Receptionist, Spa

Employment Type

• Full-Time

Field of work

• Services

Skills Required

• Commitment
• Communication
• Interpersonal skills
• Multitasking