Job Title: Client Service Executive / Admin Officer
Reporting To: Sales/Corporate Manager / Chief Commercial Officer
Job Purpose: To handle client queries, manage work orders, and ensure smooth operations by coordinating between teams, maintaining inventory, and following company policies to deliver efficient service.
Job Profile and Key Responsibilities:
- Client & Stakeholder Coordination
- Attend to client queries via calls, emails, and social media.
- Act as a liaison between customers and internal teams, ensuring smooth workflow.
- Understand client needs and manually push relevant content when required.
- Operations & Work Order Management
- Overseeing the scheduling and daily management of cleaning technicians' tasks.
- Process work orders efficiently, ensuring accurate data recording.
- Oversee MEP and Civil services delivery, supporting project and maintenance operations.
- Plan, implement, and monitor day-to-day activities to meet operational needs.
- Inventory & Supply Chain Oversight
- Manage inventory, track stock levels, and maintain accurate records (transfers, cycle counts).
- Resolve discrepancies in stock and documentation.
- Process purchase orders, analyze data for optimal order quantities, and ensure timely shipments.
- Administrative & System Support
- Maintain schedules, coordinate calendars, and assist in payroll processing.
- Perform data entry in Odoo ERP and manage organized filing systems.
- Prepare financial inventory reports and review them monthly.
- Compliance & Process Improvement
- Ensure adherence to company policies, protocols, and management systems.
- Identify and implement operational improvements to boost efficiency and reduce costs.
- Additional Duties
- Assist in social media management and provide cross-departmental support as needed.
- Professionally handle sales inquiries and documentation in Dhivehi when required.
Qualifications and Requirements:
- Minimum GCE A-Level certification.
- Age between 18 and 30 years.
- Excellent listening and verbal communication skills in Dhivehi and English.
- Willingness to work extended hours, including flexibility for irregular schedules, while maintaining consistent punctuality.
- Strong problem-solving capabilities and analytical skills.
- Proven ability to multitask, prioritize tasks, and manage time efficiently.
- Previous experience in a similar role will be considered an advantage.
- Proactive attitude, leadership potential, and capability to work independently and collaboratively.
- Strong supervisory and leadership abilities.
- Excellent time management and problem-solving skills.
- Ability to work flexibly, independently, and under pressure.
- Proficient in administrative tasks, reporting, and documentation.
- Knowledge of safety protocols and compliance standards.
- Good communication and interpersonal skills.
Remuneration:
- Competitive monthly salary between MVR 10,000 – 12,000
- Attractive fringe benefits.
Application Procedure: Interested and qualified candidates should submit their applications including:
- Updated CV
- Copy of National ID card
- Copies of educational certificates
- Reference letters from previous employers (if available)
Application Deadline: 12th August 2025, 12:00 PM
Submit your application via email to: [email protected] OR through Job Center Portal