Details

Salary and Benefits

MVR 7,000 - MVR 9,000

Job Description

We are seeking a dedicated and customer-focused individual to join our team as an Assistant Officer in our Call Center. In this role, you will be the first point of contact for our customers, handling inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate will have excellent communication skills, a problem-solving mindset, and the ability to work efficiently in a fast-paced environment. Join us to be a part of a dynamic team committed to delivering exceptional service.

Key Responsibilities:

• Handle inbound and outbound calls to address customer inquiries and concerns.
• Provide accurate information about company services, policies, and promotions.
• Document all call information in the system accurately.
• Work collaboratively with other departments to resolve customer issues.
• Must be readily Available for flexible shift duties

Qualifications:

• A’level or equivalent.
• Prior experience in a call center environment is an advantage.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.

Requirements and Qualifications

Minimum Experience

Not Specified

Minimum Qualification

Ordinary Level (OLevel)

Documents to Submit

Documents

• Fill The Form through the link Bellow:
• https://opnform.com/forms/job-application-form-0pxzfb
• Updated CV
• Educational Certificates
• ID Card Copy

Other Information

Industries

• Land transport services and transport via pipelines

Occupations

• Assistant Customer Service Officer

Employment Type

• Full-Time

Field of work

• Services

Skills Required

• Communication
• Customer service skills
• Problem-solving skills