Jobs

Salary
MVR 0+
Employment Type
Full-Time
Vacancies
1
Island
Male' City, Hulhumale'

Details

Salary and Benefits
MVR 0+
• Salary based on qualifications and experience
• 30 Days Paid Annual Leave
• Medical Insurance
• Meal while on duty
Job Description

General Requirements

  • Degree or Post graduate Degree in Business Management or Health related field
  • Minimum 4 years customer service experience and 2 years in supervisory position
  • Healthcare experience is an advantage
  • Excellent communication skills and proficient in written and spoken English and Dhivehi
  • Good analytical and problem solving skills
  • Ability to work in cordial relationship with diverse culture and nationalities

 

Job Specification

  • Assist Guest Services Manager in supervising daily front desk activities
  • Prioritize and delegate daily work responsibilities to front desk staff
  • Train and guide front desk staff to provide quality customer services
  • Resolve guest issues and enquiries to ensure guest satisfaction
  • Provide feedback to the team members on their performances and improvements
  • Collaborate with clinical and support staff to foster service delivery in line with international standards of quality healthcare
  • Assist in investigation of guest concerns and assist in the implementation of corrective course of actions pertaining to particular departments/functions
  • Assist in ensuring effective procedures of service billing and reconciliation in order to prevent loss of revenue
  • Coordinate with Business Development in setting health marketing strategies

Requirements and Qualifications

Minimum Experience
Not Specified
Minimum Qualification
Bachelor’s Degree

Documents to Submit

Documents
  • 1. National Identity Card or Passport
  • 2. Recent Passport Size Photograph
  • 3. Updated CV
  • 4. Relevant Educational Certificates (Attested from law firm’s/ government offices)
  • 5. Recent Police Report
  • 6. Reference Letter / Experience Letter (from current and previous employer)

Other Information

Industries
  • Hospitals and other health activities
Occupations
  • Guest Service Supervisor
Employment Type
  • Full-Time
Published Date
23 November 2022
Expiry Date
3 December 2022