MVR 4,000 - MVR 5,000
Employment Type
V. Thinadhoo


Salary and Benefits
MVR 4,000 - MVR 5,000
Job Description


• Review arrival lists to welcome guests

• Attend to special guests (e.g. VIPs) and answer their inquiries

• Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)

• Provide information about amenities, area and venues and promote services

• Anticipate guest needs and build rapport with customers

• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)

• Address customer complaints and escalate to Guest Relations Manager when needed

• Record information in the logbook daily

• Attend and go on excursions and other tours with the guests

• Ensure compliance with health and quality standards Requirements

• Proven experience as a Guest Relations Officer

• Familiarity with hospitality industry standards

• Proficiency in English; knowledge of additional languages is a plus

• Computer literacy

• A customer-oriented and professional attitude

• An outgoing personality

• Outstanding communication abilities

• Excellent organizational and time-management skills

• Diploma or BSc/BA in Hospitality Management is preferred

• Able to swim


Requirements and Qualifications

Minimum Experience
Not Specified
Minimum Qualification
Ordinary Level (OLevel)

Other Information

  • Guest house (for locals only)
  • Tourist resort
  • Tourist hotel
  • Tourist Guest House
  • Guest Relation Executive
  • Trainer, Guest Relation Officer
  • Officer, sales
  • Salesperson, business services/advertising
  • Guest Services Guide
Employment Type
  • Full-Time
Skills Required
  • Effective teamwork
  • Event Planning
  • Interpersonal communication
  • Interpersonal skills
  • Leadership
  • Leadership skills
  • Planning
  • Sales
  • Sales Technical Skills
  • Teamwork
  • Teamwork/Collaboration
Published Date
23 December 2019
Expiry Date
23 January 2020